Riu Lupita, Playa del Carmen ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

3 persons

Bed options:

1 Double bed

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen 2.2 km

Airports

Aeropuerto de Playa del Carmen (PCM) 2.0 km

Cancun (CUN) 58.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Food Variety

“I was pleasantly surprised by the dining options at this all-inclusive resort! The buffet had a huge variety of choices every night, including international and themed nights like Asian and Mexican cuisine. The fresh pizzas and roasted meats were really good, and there was even a special station for succulent meat cuts that were truly mouthwatering!” view full review

Comfortable and Clean Rooms

“My room was very spacious and immaculately clean. I loved the fact that it had a mini fridge stocked with complimentary drinks that were replenished every two days. The balcony offered a lovely view, and the bathroom featured a walk-in shower. It was a perfect retreat after a long day by the pool!” view full review

Vibrant Evening Entertainment

“The entertainment at this hotel was quite enjoyable! Each night featured different shows, including some impressive performances by dancers. I particularly loved the foam party hosted by the Coco Bongo dancers; it was such a fun experience that added a party vibe to our evenings!” view full review

Diverse Pool Options

“The resort had several pool areas, including a main pool that was busy with activities and a quiet pool for relaxation. I really appreciated this variety, as it allowed me to choose where to spend my time based on my mood. The pools were always clean, and it was lovely to lounge around and soak up the sun.” view full review

General

Free Wi-Fi
Parking
24-hour reception
No pets allowed
Lift
Currency exchange
Gift/Newsstand
Multilingual staff

Sports & Fitness

Fitness centre
Kayaking
Tennis court
Petanque
Fitness studio

Services

Room service
Housekeeping
Laundry

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Lunch
Dinner
Buffet breakfast

Children

Babysitting/Child services
Children's pool
Playground
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness centre
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2.6 km

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

4.6 km

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

620 m

Zona Arqueologica Playa del Carmen

1.5 km

Beach

Playacar Beach

3.4 km

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.0 km

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.1 km

Calle Carretera Federal 109

Cenote Carwash

2.1 km

Mall

Starbucks

680 m

Mall

City Club

710 m

Av. Benito Juárez

Los Fundadores Park

2.1 km

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

950 m

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

1.9 km

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2.0 km

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2.1 km

Museum

3D Museum of Wonders

2.5 km

Playacar

Ruinas Mayas

1.2 km

5ta Avenida

Galeria de Arte 5ta Avenida

2.2 km

5th Avenue 4th and 6th Streets

Sun Jaguar

2.3 km

Playacar

Xaman Ha Ruins

1.5 km

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

2.4 km

Museum

Museo Frida Kahlo Playa Del Carmen

2.5 km

Mall

Paseo del Carmen Shopping Mall

1.9 km

Amusement Park

Skydive Playa

1.8 km

Park

Parque La Ceiba

2.7 km

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

3.0 km

Mall

Playacar Center Shopping Mall

3.4 km

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

3.1 km

Nearby

Carretera 109

Cenote Calavera

900 m

Park

Xel-Ha Park

530 m

Restaurants

La Vaqueria

350 m

Paseo Xaman-Ha

Buenerrimo

340 m

Ave. Paseo Tulum Local 17

Les Crepes de Paris

3.2 km

Avenida Paseo Xaman-Ha 25 Playacar Center

Kokoro sushi

560 m

Playacar Fase 2

La Bartina

980 m

Avenida Balamkanche Plaza Xaman Ha Local 16

Bendito Pecado

1.1 km

Paseo Xaman Ha Playacar Fase II

Lucky Wings

1.3 km

Avenida Balamcanche

Dona Aurelia sabores Mexicanos

900 m

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

El Bistro

900 m

Paseo Xaman-Ha Plaza Pakal

Mamma Mia

900 m

Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

Cheerful staff

Variety of food

Firm beds

No poolside service

7.4/10

Very good

Rooms

8.2

Location

7.6

Service

9.4

Dining

8.0

Victor

United Kingdom, February 2025

8.0/10

We had a lovely stay at this hotel. The rooms were clean and comfortable, and the staff went above and beyond to make our stay enjoyable. However, the drink selection at the bar left something to be desired, which was disappointing given the all-inclusive nature of our package. The entertainment options were varied, and we had a great time, but it would have been nice to have a better beer selection for a more enjoyable experience.

Rooms

7.0

The rooms were clean and fresh, though slightly basic and somewhat dated. They had nice balconies, which was a plus.

Service

9.0

The service was accommodating and the staff always tried to create a fun atmosphere with games and activities.

Location

8.0

The hotel is located conveniently close to popular attractions and has a picturesque view of the surrounding area, making it an enjoyable place to relax.

Dining

7.0

The dining options were decent, but after a few days, the choices became a bit repetitive despite being generally good quality.

Facilities

8.0

The facilities were well maintained, including the pool area, which was quite inviting.

Jennifer

United Kingdom, February 2025

8.6/10

I had a wonderful experience at this resort with clean, comfortable rooms and friendly staff. The dining options were impressive with a great variety, although I could have used a few more toiletries in the bathroom. The location was peaceful but a bit of a trek to the beach, and the entertainment was top-notch. Overall, a great value for money!

Rooms

9.0

The rooms were really clean and comfortable, with firm beds and a well-stocked mini bar. I loved having three outlets in our corner room, which made charging devices easy.

Service

10.0

The service was exceptional; every staff member we encountered was friendly and helpful. The housekeeping team even surprised us with fun towel animals, which added a nice personal touch.

Location

7.0

The hotel is nestled in a beautiful area that feels secure with its gated community. It's about a 30-minute walk to the beach, which offers solitude but might not be ideal for those wanting easy access.

Dining

9.0

The dining experience was stellar, especially the buffet that had plenty of delicious food options, including fresh fruits and local dishes. I found myself indulging in the guacamole quite a bit!

Facilities

8.0

The facilities were well-maintained, featuring a lovely pool area that was enjoyable to relax in. The overall ambiance made for a great family-friendly environment.

Rowan

United Kingdom, January 2025

7.8/10

My stay at the resort was quite pleasant overall. The location is nice with a beautiful beach nearby and plenty of activities available. The rooms were comfortable and spacious, but the dining options could be improved as they felt a bit repetitive. The service was excellent, and the facilities were decent, though they could use some updates. For the price we paid, I felt it was a good value for a family-friendly all-inclusive experience.

Rooms

8.0

The rooms were bright and airy with a lovely view of the garden and golf course. I particularly enjoyed watching the local wildlife from the terrace.

Service

9.0

The staff was cheerful and helpful, always ready to assist with any concerns.

Location

8.0

The location was convenient, with a beautiful beach accessible via a shuttle. It was also just a short distance to shopping areas.

Dining

7.0

Dining options were okay but somewhat repetitive. While the food was decent, it would have been nice to see more variety.

Facilities

7.0

The facilities were adequate, but the need for refurbishment was noticeable. The pools were nice, though I primarily used the beach club's pool.

Mark

United Kingdom, January 2025

8.2/10

I had a wonderful time at the hotel with amazing staff who were always smiling and eager to help. The rooms were spacious and clean, making my stay very comfortable. The dining options were plentiful and I particularly enjoyed the steakhouse. However, the hotel is a bit outdated in some areas, and the noise levels at night were quite noticeable. Overall, it was a lovely stay, but improvements could be made to the facilities.

Rooms

8.0

The rooms were clean and had a good amount of space, including a nice balcony. It was comfortable for my stay.

Service

10.0

The staff were incredibly friendly and accommodating, always ready to assist with a smile.

Location

8.0

The hotel is conveniently located, just a bus ride away from the beach, which made getting around easy.

Dining

9.0

Dining was enjoyable with a variety of delicious options. The steakhouse was truly a highlight of my meals.

Facilities

6.0

The facilities were decent, but the hotel did feel a bit dated and could use some modernization.

Graham

United Kingdom, January 2025

8.4/10

I just returned from a lovely stay at this resort, and overall, it was a great experience! The staff were genuinely cheerful and made our time very enjoyable. The variety and quality of food in the buffet were impressive, catering to everyone’s needs. However, I found the beds too firm for my liking, and the lack of wait staff by the pool was a bit disappointing. The transfer to the beach was convenient and reliable, making it easy to enjoy the lovely beach area.

Rooms

9.0

Our room was immaculate and featured a massive shower and a balcony overlooking the lush forest, which was a joy to see, especially with the wildlife that came around.

Service

9.0

The service was outstanding, with attentive staff at the main bar and throughout the resort who genuinely seemed happy to help.

Location

7.0

The location was a bit removed from the beach, but the shuttle service to the beach was punctual and convenient.

Dining

8.0

Dining here was a highlight, with a buffet that offered a variety of excellent quality dishes, making it easy to find something to love.

Facilities

8.0

The facilities were generally well-maintained, with several pools and activities available, which kept us entertained throughout our stay.