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City Center
Playa del Carmen
1.4
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
1.2
mi
Cancun (CUN)
36.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Wi-Fi in rooms
Parking
Parking lot
Baggage storage
24-hour services
24-hour reception
General
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Elevator
Currency exchange
Gift/Newsstand
Multilingual staff
Sports & Fitness
Fitness center
Kayaking
Tennis court
Petanque
Fitness studio
Services
Room service
Housekeeping
Laundry
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Lunch
Dinner
Buffet breakfast
Children
Babysitting/Child services
Children's pool
Playground
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness center
Massage
Room features
Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Bathroom
Hair dryer
Media
Cable/ Satellite television
Telephone
AM/FM alarm clock
Show more
Location
Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Lote Hotelero 1, Manzana 20, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
1.6
mi
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.9
mi
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
2100 ft
Zona Arqueologica Playa del Carmen
5100 ft
Beach
Playacar Beach
2.1
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
3400 ft
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.3
mi
Calle Carretera Federal 109
Cenote Carwash
1.3
mi
Mall
Starbucks
2300 ft
Mall
City Club
2400 ft
Av. Benito Juárez
Los Fundadores Park
1.3
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
3200 ft
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
1.2
mi
Avenue With 14 Street 5a Downtown
Corazon de Mexico
1.3
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.3
mi
Museums
3D Museum of Wonders
1.5
mi
Playacar
Ruinas Mayas
4100 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1.4
mi
5th Avenue 4th and 6th Streets
Sun Jaguar
1.4
mi
Playacar
Xaman Ha Ruins
5100 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1.5
mi
Museums
Museo Frida Kahlo Playa Del Carmen
1.6
mi
Mall
Paseo del Carmen Shopping Mall
1.2
mi
Amusement Park
Skydive Playa
1.1
mi
Parks
Parque La Ceiba
1.6
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1.8
mi
Mall
Playacar Center Shopping Mall
2.1
mi
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1.9
mi
Nearby
Carretera 109
Cenote Calavera
3000 ft
Parks
Xel-Ha Park
1800 ft
Restaurants
La Vaqueria
1200 ft
Paseo Xaman-Ha
Buenerrimo
1200 ft
Ave. Paseo Tulum Local 17
Les Crepes de Paris
2.0
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Kokoro sushi
1900 ft
Playacar Fase 2
La Bartina
3300 ft
Avenida Balamkanche Plaza Xaman Ha Local 16
Bendito Pecado
3700 ft
Paseo Xaman Ha Playacar Fase II
Lucky Wings
4200 ft
Avenida Balamcanche
Dona Aurelia sabores Mexicanos
3000 ft
Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2
El Bistro
3000 ft
Paseo Xaman-Ha Plaza Pakal
Mamma Mia
3000 ft
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal
Reviews and Ratings
Feedback from previous guests about their experience
74%
liked the resort and would come back again
Cheerful staff
Variety of food
Firm beds
No poolside service
7.4/10
Very good
Rooms
8.2
Location
7.6
Service
9.4
Dining
8.0
Guest reviews
7.4/10
based on 5 reviews
Victor
United Kingdom,
February
2025
8.0/10
We had a lovely stay at this hotel. The rooms were clean and comfortable, and the staff went above and beyond to make our stay enjoyable. However, the drink selection at the bar left something to be desired, which was disappointing given the all-inclusive nature of our package. The entertainment options were varied, and we had a great time, but it would have been nice to have a better beer selection for a more enjoyable experience.
Rooms
7.0
The rooms were clean and fresh, though slightly basic and somewhat dated. They had nice balconies, which was a plus.
Service
9.0
The service was accommodating and the staff always tried to create a fun atmosphere with games and activities.
Location
8.0
The hotel is located conveniently close to popular attractions and has a picturesque view of the surrounding area, making it an enjoyable place to relax.
Dining
7.0
The dining options were decent, but after a few days, the choices became a bit repetitive despite being generally good quality.
Facilities
8.0
The facilities were well maintained, including the pool area, which was quite inviting.
Jennifer
United Kingdom,
February
2025
8.6/10
I had a wonderful experience at this resort with clean, comfortable rooms and friendly staff. The dining options were impressive with a great variety, although I could have used a few more toiletries in the bathroom. The location was peaceful but a bit of a trek to the beach, and the entertainment was top-notch. Overall, a great value for money!
Rooms
9.0
The rooms were really clean and comfortable, with firm beds and a well-stocked mini bar. I loved having three outlets in our corner room, which made charging devices easy.
Service
10.0
The service was exceptional; every staff member we encountered was friendly and helpful. The housekeeping team even surprised us with fun towel animals, which added a nice personal touch.
Location
7.0
The hotel is nestled in a beautiful area that feels secure with its gated community. It's about a 30-minute walk to the beach, which offers solitude but might not be ideal for those wanting easy access.
Dining
9.0
The dining experience was stellar, especially the buffet that had plenty of delicious food options, including fresh fruits and local dishes. I found myself indulging in the guacamole quite a bit!
Facilities
8.0
The facilities were well-maintained, featuring a lovely pool area that was enjoyable to relax in. The overall ambiance made for a great family-friendly environment.
Rowan
United Kingdom,
January
2025
7.8/10
My stay at the resort was quite pleasant overall. The location is nice with a beautiful beach nearby and plenty of activities available. The rooms were comfortable and spacious, but the dining options could be improved as they felt a bit repetitive. The service was excellent, and the facilities were decent, though they could use some updates. For the price we paid, I felt it was a good value for a family-friendly all-inclusive experience.
Rooms
8.0
The rooms were bright and airy with a lovely view of the garden and golf course. I particularly enjoyed watching the local wildlife from the terrace.
Service
9.0
The staff was cheerful and helpful, always ready to assist with any concerns.
Location
8.0
The location was convenient, with a beautiful beach accessible via a shuttle. It was also just a short distance to shopping areas.
Dining
7.0
Dining options were okay but somewhat repetitive. While the food was decent, it would have been nice to see more variety.
Facilities
7.0
The facilities were adequate, but the need for refurbishment was noticeable. The pools were nice, though I primarily used the beach club's pool.
Mark
United Kingdom,
January
2025
8.2/10
I had a wonderful time at the hotel with amazing staff who were always smiling and eager to help. The rooms were spacious and clean, making my stay very comfortable. The dining options were plentiful and I particularly enjoyed the steakhouse. However, the hotel is a bit outdated in some areas, and the noise levels at night were quite noticeable. Overall, it was a lovely stay, but improvements could be made to the facilities.
Rooms
8.0
The rooms were clean and had a good amount of space, including a nice balcony. It was comfortable for my stay.
Service
10.0
The staff were incredibly friendly and accommodating, always ready to assist with a smile.
Location
8.0
The hotel is conveniently located, just a bus ride away from the beach, which made getting around easy.
Dining
9.0
Dining was enjoyable with a variety of delicious options. The steakhouse was truly a highlight of my meals.
Facilities
6.0
The facilities were decent, but the hotel did feel a bit dated and could use some modernization.
Graham
United Kingdom,
January
2025
8.4/10
I just returned from a lovely stay at this resort, and overall, it was a great experience! The staff were genuinely cheerful and made our time very enjoyable. The variety and quality of food in the buffet were impressive, catering to everyone’s needs. However, I found the beds too firm for my liking, and the lack of wait staff by the pool was a bit disappointing. The transfer to the beach was convenient and reliable, making it easy to enjoy the lovely beach area.
Rooms
9.0
Our room was immaculate and featured a massive shower and a balcony overlooking the lush forest, which was a joy to see, especially with the wildlife that came around.
Service
9.0
The service was outstanding, with attentive staff at the main bar and throughout the resort who genuinely seemed happy to help.
Location
7.0
The location was a bit removed from the beach, but the shuttle service to the beach was punctual and convenient.
Dining
8.0
Dining here was a highlight, with a buffet that offered a variety of excellent quality dishes, making it easy to find something to love.
Facilities
8.0
The facilities were generally well-maintained, with several pools and activities available, which kept us entertained throughout our stay.
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